Documentation is the next step in the formula used to reduce the liability associated with an overspray claim. Vehicles are thoroughly inspected before the cleaning process begins, and claimants sign pre-inspection reports, which clearly separate prior damage unrelated to the overspray claim. Parts of the vehicle that cannot be cleaned are also noted on the work order for future adjustments.

The information about the claimant, the oversprayed vehicle and the name of the cleaning technician are also placed on a permanent database for future reference.

After the cleaning, releases signed by satisfied claimants help to further reduce future liability problems. A photo of the cleaned vehicle with the license plate visible adds to the documentation record. Lab analysis is also available.