Vehicles are thoroughly inspected before the cleaning process begins
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Documentation is the next step in the formula used
to reduce the liability associated with an overspray claim. Vehicles
are thoroughly inspected before the cleaning process begins, and claimants
sign pre-inspection reports which clearly separate prior damage unrelated
to the overspray claim. Parts of the vehicle that can not be cleaned
are also noted on the work order for future adjustments.
The information about the claimant, the oversprayed vehicle and the
name of the cleaning technician are also placed on a permanent data
base for future reference.
After the cleaning, releases signed by satisfied claimants help to
further reduce future liability problems. A photo of the cleaned vehicle
with the license plate visible adds to the documentation record. Lab
analysis is also available. |
